Time Zone
All sessions are schedule in Central Time (1 hour before Eastern Time). Please make the appropriate adjustments when scheduling appointments.
Cancellation Policy
There is a standard cancellation policy that requires 24-hour notice for a cancellation. If less than 24 hours is given for a cancellation, half of the fee will be charged. If a client does not show for the appointment or cancels in the last hour before the session, the full fee is charged. This policy is upheld and your credit card to be charged when you cancel with less than 24 hours notice or do not show for your appointment and do not cancel.
If you are using your medical insurance to be reimbursed for the sessions, you will not be provided a superbill for a missed appointment but rather you will need to pay the full fee for a missed appointment and half fee for less than 24 hours notice or cancelled within an hour of the appointment, with no opportunity for reimbursement. Emergencies are considered on a case-by-case basis.
If a client cancels three times throughout the course of treatment, it is assumed that now may not be the appropriate time for therapy. The therapist will address the repeated cancellations with the client and decide how to proceed. Generally, in order to stay a client, a NO CANCELLATION policy is enacted and sessions will need to be prepaid. If a client needs to cancel or no shows the appointment, the fee is forfeited. Please keep cancellations to a minimum since repeated cancellations prevent other committed clients from scheduling appointments at their preferred time.
Confidentiality
The session content and all relevant materials to the client’s treatment will be held confidential unless the client requests in writing to have all or portions of such content released to a specifically named person/persons. Limitations of such client held privilege of confidentiality exist and are itemized below:
- If a client threatens or attempts to commit suicide or otherwise conducts him/her self in a manner in which there is a substantial risk of incurring serious bodily harm.
- If a client threatens grave bodily harm or death to another person.
- If the therapist has a reasonable suspicion that a client or other named victim is the perpetrator, observer of, or actual victim of physical, emotional or sexual abuse of children under the age of 18 years.
- Suspicions as stated above in the case of an elderly person who may be subjected to these abuses.
- Suspected neglect of the parties named in items #3 and # 4.
- If a court of law issues a legitimate subpoena for information stated on the subpoena.
- If a client is in therapy or being treated by order of a court of law, or if information is obtained for the purpose of rendering an expert’s report to an attorney.
Occasionally I may need to consult with other professionals in their areas of expertise in order to provide the best treatment for you. Information about you may be shared in this context without using your name.
If we see each other accidentally outside of the therapy office, I will not acknowledge you first. Your right to privacy and confidentiality is of the utmost importance to me, and I do not wish to jeopardize your privacy. However, if you acknowledge me first, I will be more than happy to speak briefly with you, but feel it appropriate not to engage in any lengthy discussions in public or outside of the therapy office.
A special note regarding sensitive sexual content involving a child or incapacitated or dependent adult: counsel by state authorities will be sought if a client reveals that they are in possession of any type of pornography or explicit images/media of a child or incapacitated or dependent adult or have exchanged any type of pornography or explicit images/media with a child or incapacitated or dependent adult. Depending on the state you reside in, the therapist is likely required by law to notify the police and other appropriate authorities. This includes speaking/talking/texting/conversing with a minor in an explicit manner or exchanging explicit photos or videos with a minor. Please note, in some states, a minor is considered under the age of 18.
Providing therapy at a distance arises some unique challenges in case of an emergency. If an emergency occurs, Rhiannon C. Beauregard may speak to a member of your family, a close friend, or another clinician without your consent. If there is good reason to believe you are at imminent risk of harming yourself or someone else, Rhiannon C. Beauregard is legally responsible to inform a crisis center, hot line, emergency room, police, etc. and will contact the appropriate authorities in the area that you are located.
Many clients choose to be seen in a couple or family situation. Couple and/or family client records are the property of the couple and/or family and the couple and/or family has access to those records. It is essential that the client is aware that things that are said to the therapist can become part of the couple and/or family record and that all members of the client couple and/or family have access to the couple and/or family record. Treatment records will contain information about both/all parties and therefore will not be released unless both/all parties sign a written consent form or unless there is a court order.
I value your confidentiality greatly and in the event of an unexpected event causing death or permanent impairment of the therapist, client records and files will be managed by another licensed therapist who will provide a referral and transfer files if necessary. By signing this form, you authorize this to occur.
I guarantee that many steps have been taken to ensure that your confidentiality is protected. Both of the online platforms that are used are encrypted and secure and my location is confidential and secure. Your role in protecting the confidentiality of our sessions will be to ensure that our sessions do not take place in the presence of anyone but the client and that you take reasonable and appropriate steps to ensure that your session is held in a private and confidential location. Additionally, it is expected that you do not participate in any other activities (such as driving, doing dishes/laundry, etc.) while in session (“distracted therapy”).
“Distracted” Therapy
Because some sessions are conducted either online or on the phone, please ensure that you have a confidential space and are not conducting any other activities (i.e.: driving) during session.
Insurance
SexTherapy-Onilne does not accept insurance. Clients can pursue being reimbursed by their health insurance on their own and invoices will be provided via the Client Portal. SuperBills can be access from the Client Portal.
New Client First Session Deposit
There is a $100 non-refundable, non-transferrable deposit required to make a new client 90-minute assessment session that will need to be paid upon booking your first appointment. That $100 can be applied to the first session provided the session takes place. If the session does not take place, for any reason, that $100 is non-refundable and non-transferable (cannot be applied to future sessions or reschedules).
Payment
Payment is accepted by credit card or cash (if in person) and your credit card will be charged once the session is completed. Credit cards will be kept on file using a secure system. All major credit cards are accepted and there will be a 3% service fee charged for all credit card payments.
If clients must pay by check, then payment of the session must be received prior to the session. If for any reason a check is returned, payment for the returned check as well as a $30.00 fee will be required. Also, if a check is returned, credit card payment must be made for all future sessions. Cash is obviously preferred, but no discounts will be made for cash payments.
Social Media and Internet Boundaries Policies’
Good Faith Estimate
The No Surprises Act of 2022 requires healthcare providers to provide you with a Good Faith Estimate at the beginning of our therapeutic relationship. I aim to be transparent with my fees from the beginning and recognize the importance of individuals knowing fully how much their mental health care will cost.
The Good Faith Estimate is updated every year and can be found here: 2026 Good Faith Estimate
How to File a Complaint
You have a right to have your complaints heard and resolved in a timely manner. If we cannot work things out to your satisfaction, you may file a complaint with the licensing board in the state you reside in. Below are the contact information for the Licensing Boards in the states that Rhiannon is registered or licensed to practice in:
Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Telephone: 1-800-821-3205
Complaint Form
Maine Board of Counseling Professionals Licensure
35 State House Station
Augusta, ME 04333
Telephone: (207) 624-8660
Complaint Form
Massachusetts Board of Registration of Allied Mental Health and Human Services Professions
1000 Washington Street, Suite 710
Boston, MA 02118
Telephone: (617) 701-8683
Complaint Form
New Hampshire Board of Mental Health Practice
7 Eagle Square Suite 200
Concord, NH 03301
Telephone: (603) 271-2152
Complaint Form
New York State Education Department (Office of the Professions – Mental Health Practitioners)
1411 Broadway, Tenth Floor
New York, NY 10018
Telephone: 1-800-442-8106
Complaint Form
Florida Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling
4052 Bald Cypress Way, Bin C-08
Tallahassee, FL 32399-3258
Telephone: (850) 488-0595
Complaint Form
If you have a complaint concerning the HIPAA Privacy Regulations, you may contact the U.S. Department of Health and Human Services, Office for Civil Rights, at: OCRMail@hhs.gov.
If you live in Texas and believe that you have a Consumer Complaint regarding the privacy and security of your health information, you may contact the Texas Office of the Attorney General and file a consumer complaint. Complaint Form
How to Request Your Records
When considering a request for your personal or clinical records, it is important to balance your right to information with a strategic understanding of how those documents function.
Your Right to Access
Under privacy laws and professional ethics, you have a fundamental right to request and review your records at any time. Transparency is a key component of any professional relationship, and having access to your history can help you better understand your progress and the services you have received.
Why “Careful Consideration” Matters
While the records belong to your history, they are often written through a specific professional lens—such as clinical, legal, or administrative—that may not include the full context of your lived experience. It is important to proceed with care for the following reasons:
Legal and Third-Party Risks: Once records are released to you, they may become discoverable in legal proceedings. Information intended for a private therapeutic or professional setting could be taken out of context and used by opposing parties to challenge your credibility or character.
Permanent Documentation: Records often contain technical language or “shorthand” notes that can be misinterpreted by laypeople or other agencies. Once a statement is part of a formal record, it can be difficult to amend or strike.
Emotional Impact: Reviewing raw notes can sometimes be distressing, as they may contain clinical observations or data points that feel impersonal or overly critical.
Before making a formal request, consider discussing your goals and reason for you making a request for your records. I can provide a summary of treatment, a list of appointment dates and general themes/topics worked on, or a redacted version that gives you the information you need while protecting sensitive details that could be misused in other contexts.
To request your records, you will need to contact the Practice Manager at admin@sextherapy-online.com. We will then send you a Request Request Form in the Client Portal that you can fill out. Please note, there are processing fees (and printing fees if seeking hard copies).